Our consultations are by appointment only, and are booked in 20 minute slots. We believe that 20 minutes allows for a thorough opportunity to address any concerns by the pet owner. County’s End is the only practice in the area to offer this extended consultation time to its clients routinely.
If you feel a problem will require longer please ask for a double appointment. We try very hard not to keep you waiting.
If your pet has a serious problem, we will see your pet on an emergency walk-in basis. We appreciate your understanding in the instance of someone else’s emergency causing us to be late for your appointment.
If you think your pet requires a home visit, please phone us for advice.
There are times when a house visit is not the best thing for your pet. We will advise you if a house visit is not appropriate, and we will explain why. Some conditions may be better treated at the Practice, where we have a full range of medications, equipment and nurse assistance, and we will be happy to discuss this with you.
Please note there is an extra charge for a home visit.