Our Practice has a wide range of facilities to provide state-of-the-art medical attention in a comforting environment for both you and your furry friend.
Surgical & Diagnostic Facilities
Surgical and diagnostic facilities include:
- Digital Radiography (X-Ray)
- Endoscopy (Flexible and Rigid)
- Electro-cardiography (ECG)
- Blood pressure monitoring
- Active warming equipment for use during surgery
- Compressed air dental machinery
- State of the art anaesthetic monitoring equipment
- Piped Oxygen throughout consulting, preparation and theatre areas
- Dedicated operating theatre for aseptic surgery with a full range of surgical equipment
- Separate preparation area
- Isolation area for patients with infectious diseases
We have upgraded our in-house laboratory equipment to include the most recent technological releases from Idexx Laboratories. This means that we can accurately perform in house testing for:
- Biochemistry: To assess organ function (including liver and kidneys), check for diabetes, assess protein levels and more.
- Haematology: To screen for anaemia and assess white blood cells levels.
- Coagulation: To check blood clotting function, we routinely perform this test before every bitch spay.
- Electrolytes: Rapid assessment of potassium, sodium and chloride levels.
- SnapShot Dx: This machine allows us to run an array of tests including bile acids (to check the liver), thyroid levels, cortisol levels (Addisons and Cushing’s disease), Feline Leukaemia and Feline Immunodeficiency.
- Urinalysis: Assessment of concentration and dipstick analysis.
- Angiodetect: We have the capability to check for lungworm in dogs.
- Blood gases: To assess blood pH and metabolic status
Our veterinary surgeons will discuss any tests that they feel may be necessary for your pet. This may include sending samples to one of the external laboratories for further information. Our team will keep you informed as to the timing of results and costs of these tests.
Our wards are fitted with a range of kennels to suit each pet we hospitalise; there is a separate dog and cat ward to ensure stress is minimal. We have kennels suitable for all sizes, species and needs – from our tinted-doored kennels for our small mammal and bird patients to our large walk-in kennel for our larger patients!
We also have a standalone ‘Isolation ward’, where animals with infectious diseases are hospitalised, here extra precautions are taken to prevent cross-infection.
When your pet stays with us, the majority of their time will be spent in these wards, so ensuring that they are comfortable, both mentally and physically, is essential. We use vet-beds in our kennels for both comfort and hygiene, however we can use the animal’s own bedding from home if the owner feels this would increase their pets comfort, especially for cases where the animal is staying with us for a long period of time. We carefully monitor temperature levels to ensure comfort, and have facilities to introduce heat mats or fans if necessary.
Throughout the day a nurse is always on duty in this area to closely monitor each animal, in general, or both pre and post anaesthetic. Everything that happens with/to your pet, such as medication, is recorded down on paper and from there it is transferred to the computer and onto your pets clinical records.
The kennels and bedding are both thoroughly cleaned daily and after each discharge, as hygiene is absolutely vital in all areas of our practice.
Our reception offers a warm, spacious and friendly environment where we welcome you and your pet. The team at the front desk will strive to answer your questions or to ensure you are in touch with a person that can. Our practice supervisor and reception staff maintain the running of our ImPAWtant Pets Health club and process our insurance claims, so are the first port of call for queries.
Both our nursing and reception team are more than happy to assist you to your car with your pet or any heavier food items; please ask if you need help, we are more than happy to assist!
At County’s End, we want your waiting room experience to be stress and fear free for both you and your pet. Alongside our main waiting area, we have a second, quieter, room to the side which can be used to wait separately from other pets. Our main waiting room includes glass partitions, which allow your pet to await their appointment privately and calmly.
We are pleased to provide our clients with a range of magazines to read whilst waiting, as well as a selection of leaflets and information on common products and conditions. A large-screen TV displays essential practice information and advice on campaigns and healthcare promotions. Our veterinary and nursing staff are available to answer any questions regarding questions that may arise from reading the information available.
We have a set of walk-on scales in our waiting room where we can record the weight of each patient, this is important as any dramatic weight loss/increases can give an indication of certain medical conditions. For cats, we have individual small sets of scales in every consulting room to take the stress out of weight measurement.
We have three spacious consultation rooms which both vets and nurses use. Each is equipped with an examination table, a variety of examination tools and a computer terminal for instant access to your pet’s clinical history. Each consult room also has access to piped oxygen for emergencies; this is available in most rooms throughout the practice.
In consult, the vets will examine your pet thoroughly (don’t forget our standard consultation time is 20 minutes) and discuss any concerns you may be having with your pet. From this, the vet can make a diagnosis and prescribe the correct medication for your pets needs and/or discuss any further treatment, which may include surgery. We do not make any decisions without prior consent from yourselves.